Shore Medical Center recently named Revenue Integrity Specialist Donna Mellor, of North Wildwood, its October Employee of the Month for consistently delivering outstanding service and exemplifying the organization’s mission, vision, and values.
Mellor began her Shore career in 1996 working in Shore Care Home Health, eventually moving into centralized scheduling and finally revenue integrity where she has worked for the past six years. In her role, Mellor is responsible for retrospective audits of billed charges against medical records to ensure all care provided is accurately billed.
Mellor was nominated by her peers for her dedication, teamwork, and attention to detail. She played a key leadership role during the transition of Shore’s Sleep Center to a new provider after 20 years earlier this year, helping the team adjust smoothly and creating tools to keep operations organized.
“Donna is a true team player,” said Georgette Oliver, MSM, CPC, Revenue Integrity Manager. “She serves as a liaison between department revenue leads, front-line staff and the revenue integrity team, and keeps things running smoothly behind the scenes, making sure our processes are accurate, compliant, and efficient. Her work helps the hospital stay strong so we can continue providing excellent care to our patients.”
Outside of work, Donna loves music and concerts, celebrating her heritage at Irish festivals, cheering on Philadelphia sports teams, and spending quality time with family and friends.
